Corporate Profile
Contents
Who is Harcourts Rockhampton/Capricorn Coast?
Expertise
Flat Management Structure
Technology
Local Focus
Old Fashioned Service
Why choose Harcourts Rockhampton/ Capricornia Coast as your Agent?
Who is Harcourts Rockhampton/Capricorn Coast?
Since our establishment in 1998, Harcourts Rockhampton/Capricorn Coast has
become the leading agency in Central Queensland. We have also reached a national milestone by
becoming the number one office for he Harcourts group for Australia 07/08.
We were also number 1 for Queensland and number 2 for Australia in the 06/07 year. This is an outstanding achievement considering that Harcourts International is the fastest growing Real Estate franchise in Australasia.
The reasons for this success are not complex: Our specialist divisions offer unparalleled expertise in selling, buying, leasing, managing or advising on a client’s or customer’s property needs... and does so within a well honed combination of long term experience, a balanced mix of qualifications, management practices, up to date technology, accessibility and old fashioned service.
To maintain our expertise at a high level, Harcourts Rockhampton/Capricorn Coast agents and support staff are required to undertake in-house training and external courses on a regular basis... a process that also encourages them to take advantage of their academic backgrounds and upgrade their professional.
To sustain and nurture quality service, Harcourts Rockhampton/Capricorn Coast has adopted a “hands on” approach to management in conjunction with an “open plan-open door” office layout. This policy not only allows for more sensitive leadership but, when necessary, facilitates quick decisions due to a lack of internal bureaucracy. Moreover, clients benefit from the fact that a collegial atmosphere makes for better information sharing; all of which will be kept strictly confidential.
Technology
To meet the challenge of new technologies, Harcourts Rockhampton/Capricorn
Coast has full access to Harcourts International’s to a unique, state of the
art computer system that integrates our marketing, property management,
advisory, organisational, statistical, mailing, support as well as listing and
financial databases. This allows us to provide clients and customers with up to
date and timely data on which to base their investment decisions, and manages
transactions from start to finish.
Needless to say, Email and Web access are important components of these services.
To maintain quality service we maintain two offices, one in a premier location in Rockhampton and one in a central position within the Capricorn Coast. This allows us to service the whole of the Greater Rockhampton Region and ensures all information from both of these locations is collated and integrated into our management teams to ensure we can keep our teams updated and focused on their area’s changing requirements.
“Old fashioned” service consists of attention to detail, knowledge of the market, awareness of legal procedures and special treatment for every client and customer, big or small.
While attentiveness anchors our efforts, it’s clear that success in the new millennium will go to those agencies who provide appropriate and timely service, keep in step with change, offer innovation and, most importantly, bring results. If the past is any measure, Harccourts Rockhampton/Capricorn Coast future should be a bright one...and so should those of our clients and customers.
Why choose Harcourts Rockhampton/Capricorn Coast as your agent?
With few exceptions, the buying, selling, leasing, managing or developing of residential, industrial or commercial property should be left in the hands of real estate agencies with the experience, expertise and track record to assist in achieving the best result. In choosing this important professional please consider the following:
Harcourts Rockhampton/Capricorn Coast has a success rate second to none...providing nearly ..% of residential sales and selling ..% of available blocks of land in the last 3 years.
Harcourts Rockhampton/Capricorn Coast Property Management enjoys a substantial and increasing portfolio as clients seek its professional services
Harcourts Rockhampton/Capricorn Coast Advisory Division supplements our other services by providing corporations, investors and developers with assistance that includes, but is not limited to, site identification and selection, land acquisition, feasibility analysis, planning. And assistance with building/subdivisional design and costings, budgeting, contract administration, selection and appointment of consultants and project delivery.
Harcourts Rockhampton/Capricorn Coast has committed considerable financial and staffing resources towards a confidential, state of the art listing program with access to thousands of potential investors, owner/occupiers or tenants.
Harcourts Rockhampton/Capricorn Coast agents have proven proficiency in the art of mediation, negotiation and closing, a particularly important factor when a high level of complexity is involved.
Harcourts Rockhampton/Capricorn Coast agents are conversant in construction techniques, town planning, quantity surveying, appraisal and have a detailed knowledge of legislation procedures/practices relating to the non-residential property market
Harcourts Rockhampton/Capricorn Coast provides its agents with the appropriate number of qualified support staff so that they can concentrate wholly on the needs of their clients and customers
Harcourts Rockhampton/Capricorn Coast 16 agents are among the best in this region. Some have achieved on the Harcourts national stage and bring a great mix of knowledge, expertise and enthusiasm.
Harcourts Rockhampton/Capricorn Coast is large enough to be able to compete with any of its peers but small enough to offer personalised service
That’s Why!